When evaluating offshore staffing solutions, accounting firms often find themselves weighing Entigrity vs TOA Global. Both are dominant players in the realm of global accounting talent, but they differ substantially in structure, service philosophy, operational geography, and integration strategies. Whether you’re a boutique CPA firm looking to scale efficiently or a mid-sized practice aiming to enhance capacity without inflating local overheads, understanding these differences is pivotal.
In this article, we break down everything you need to know about Entigrity and TOA Global—not just the facts, but the context behind them. We explore their staffing models, cultural alignment, talent acquisition strategies, pricing transparency, data security frameworks, and more. The goal is to help you make an informed, strategic decision, not just a convenient one.
What Are Entigrity and TOA Global?
Both Entigrity and TOA Global specialize in offshore staffing for accounting and bookkeeping firms, primarily serving clients in the United States, Canada, the UK, and Australia. While they operate in similar industries, their execution differs drastically.
Entigrity is U.S.-based with its primary operations center in India. The company emphasizes exclusive focus on small- and mid-sized accounting firms, delivering a model that prioritizes cultural compatibility, specialized hiring, and long-term talent integration.
TOA Global, on the other hand, is Australian-owned and operates mainly out of the Philippines. It supports accounting teams through scalable offshore solutions, combining local management teams with back-office efficiencies optimized for firms looking for rapid team expansion.
To better understand how these differences impact your decision-making, let’s break them down across several dimensions.
Key Comparison Table: Entigrity vs TOA Global
| Feature / Parameter | Entigrity | TOA Global |
|---|---|---|
| Headquarters | Houston, Texas, USA | Queensland, Australia |
| Primary Offshore Location | India | Philippines |
| Founded | 2014 | 2013 |
| Client Focus | Small & Mid-sized CPA Firms | Mid-to-Large Accounting Firms |
| Staffing Model | Dedicated Resource Allocation | Shared Services and Team Allocation |
| Hiring Timeline | 2-4 Weeks | 4-6 Weeks |
| Compliance Standards | SOC 2, ISO 27001 | ISO 27001, GDPR |
| Training Provided | U.S. GAAP, Tax Codes, Software Tools | Industry Certifications & Australian Tax |
| Work Hours Flexibility | 100% Client-Defined Time Zones | Some Time Zone Adjustments |
| Attrition Rate | <10% | 20–30% (industry average) |
| Tech Stack Expertise | QuickBooks, Xero, CCH, Ultratax | MYOB, Xero, Karbon |
| Pricing Transparency | Fixed Monthly Model | Tiered Pricing Structures |
| Employee Ownership Option | No | No |
| Client Portal Access | Yes | Yes |
Origins and Market Positioning
Entigrity: Purpose-Built for the U.S. Accounting Landscape
Entigrity was designed with one singular mission: serve the American accounting industry with offshore talent that feels in-house. Unlike generalist outsourcing platforms, it focuses solely on CPA firms and accounting practices, offering staff pre-trained in U.S. tax laws, payroll standards, and GAAP accounting.
One of Entigrity’s core value propositions is cultural and operational synchronization. That means your offshore team works your hours, attends your meetings, and follows your protocols, almost indistinguishably from a local hire.
TOA Global: Scalable Accounting Teams for a Global Market
TOA Global, with its base in the Philippines, caters primarily to Australian and U.S. firms seeking scalability and process optimization. It leans into the business process outsourcing (BPO) model more traditionally, offering flexible service tiers for fast team ramp-ups. However, some firms find that TOA’s approach can occasionally feel more transactional than strategic.
It’s also notable that TOA’s strength lies in breadth—helping firms scale large teams quickly—while Entigrity leans more into depth—helping you build long-term internal capabilities with fewer, more embedded professionals.
Talent Acquisition and Training
One of the most defining differences between the two companies lies in how they hire, train, and retain talent.
Entigrity’s Model
Entigrity follows a custom recruitment process. Once a firm outlines their staffing needs, Entigrity conducts targeted hiring and returns with candidates typically within 2–4 weeks. Every candidate undergoes:
- A domain-specific skills test
- Background and reference verification
- Communication assessments tailored to U.S. standards
Training is provided in U.S. accounting software, IRS frameworks, and client-specific workflows. Their learning center even provides continuous professional development, reducing onboarding friction.
TOA Global’s Model
TOA Global tends to favor a pre-qualified talent pool. You choose from a bench of available candidates with prior experience, certifications, or Australian/US tax backgrounds. Their “Academy TOA” provides certifications like Xero and MYOB, along with soft skills training.
However, because talent is often placed rapidly, some clients report needing to retrain staff to align with internal systems—something less common in Entigrity’s tailored approach.
Work Culture and Communication
Cultural compatibility is often an overlooked factor when outsourcing, but it’s a major contributor to long-term success.
Entigrity
Because its workforce operates 100% on your hours, communication is real-time. Staff are trained to integrate seamlessly into your workflows—attending internal calls, CRM meetings, and team retrospectives.
Additionally, India’s English proficiency, especially in business communication, often aligns smoothly with U.S. client expectations. Entigrity also emphasizes long tenure and low attrition, which fosters trust and collaboration over time.
TOA Global
TOA’s teams typically work overlapping hours, especially for Australian clients. Full-time U.S.-aligned staff are available, but not the default. While Filipino professionals are widely respected for their politeness and work ethic, communication friction can emerge in high-complexity tasks due to time-zone lag or less synchronous collaboration.
Attrition rates are higher than Entigrity, which can lead to team instability over time, particularly for firms needing continuity in client-facing roles.
Technology and Infrastructure
Both platforms boast modern IT infrastructure, but they take different approaches to deployment and integration.
Entigrity’s IT Infrastructure
- SOC 2 & ISO 27001 certified
- Zero Data Policy (no physical data allowed to leave secure workstations)
- Daily backups and access logs
- Endpoint monitoring and IT support
Clients can also specify hardware and software preferences for their staff, ensuring compatibility with firm protocols.
TOA Global’s IT Setup
- ISO 27001 and GDPR compliance
- Shared service environment for many clients
- Centralized IT support
- Access control policies
The centralization approach may benefit firms seeking a plug-and-play model, but it can be less flexible for those with unique tech stacks or data protocols.
Pricing and Value
Entigrity’s Transparent Pricing
Entigrity offers fixed monthly pricing, which includes salaries, infrastructure, training, IT support, and account management. The costs are fully transparent—what you see is what you pay—with no upsells or tiered fees.
This allows better budgeting for small firms that want to keep staffing predictable.
TOA Global’s Tiered Pricing
TOA Global uses a tiered pricing model, where costs depend on the level of experience, certifications, and service support needed. While this can provide flexibility for rapid team scaling, firms often face hidden costs for setup, tech add-ons, or premium training.
Who Should Choose Which?
| Firm Size / Need | Better Choice | Why? |
|---|---|---|
| Small CPA Firm (1–10 staff) | Entigrity | Cost-effective, personalized, high retention |
| Mid-size Firm (11–50 staff) | Depends | TOA for scalability, Entigrity for depth |
| Looking for U.S. GAAP trained staff | Entigrity | In-house GAAP and IRS tax training |
| Australian practice needing MYOB pros | TOA Global | Locally certified MYOB & Xero staff |
| Scaling rapidly across time zones | TOA Global | Broad bench and regional flexibility |
| Building long-term offshore culture | Entigrity | Integrated work culture and retention |
Real-World Use Cases
Case Study: Small CPA Firm in Texas
A 7-person CPA firm used Entigrity to hire 2 remote staff specializing in tax prep and bookkeeping. Within 5 months, they scaled their capacity by 40%, reduced turnaround time by 25%, and saved over $75K in hiring costs compared to U.S. salaries. Because the remote team worked in sync with U.S. hours, client service remained uninterrupted.
Case Study: Mid-Sized Australian Firm
A 30-person firm leveraged TOA Global to build an offshore team of 10 within 6 weeks. Though attrition affected team continuity, the speed of onboarding helped the firm meet seasonal demand spikes. With extra investment in internal process documentation, they maintained workflow quality.
Final Thoughts: Making the Right Choice
The Entigrity vs TOA Global decision ultimately depends on your firm’s size, culture, geographic needs, and whether you’re optimizing for scalability or strategic depth.
- If you’re a small to mid-sized CPA firm in North America focused on long-term continuity and cultural fit, Entigrity may be the better fit.
- If you’re a fast-scaling firm in Australia or the U.S. looking for bench strength and rapid deployment, TOA Global may deliver faster results—with some trade-offs.
Both offer compliant, efficient, and capable offshore staffing. But how you deploy their services—and how aligned they are with your firm’s vision—will determine your success more than any brochure or testimonial ever could.
Offshoring isn’t just about cost savings. It’s about building capacity, improving service, and sustaining quality. In that equation, choosing the right partner becomes a foundational business decision—not a tactical one.
FAQs
1. Which company offers better U.S. tax expertise—Entigrity or TOA Global?
Entigrity is better suited for U.S. tax expertise. Their talent pool is specifically trained in U.S. GAAP, IRS tax regulations, and common accounting software used by American CPA firms. While TOA Global supports U.S. clients, its core training programs are more aligned with Australian compliance standards.
2. What is the average hiring time for each company?
Entigrity typically hires and deploys staff within 2–4 weeks through a custom recruitment process.
TOA Global takes around 4–6 weeks, often drawing from a pre-qualified talent bench. However, faster deployment may sometimes lead to mismatched skills that require retraining.
3. How do their pricing models differ?
Entigrity uses a fixed monthly pricing model—simple, transparent, and easy to budget. TOA Global follows a tiered pricing structure, with additional costs based on staff level, service tier, and training requirements. This can result in variable monthly expenses.
4. Which is better for firms wanting to scale quickly?
TOA Global is generally better for rapid scaling. With a larger talent pool and pre-vetted candidates, it’s designed to help firms build out teams quickly. Entigrity, while more personalized, is better suited for strategic, long-term hiring.
5. What kind of work culture integration can I expect?
Entigrity focuses heavily on full integration—staff follow your time zone, attend your meetings, and adapt to your internal workflows. TOA Global offers integration too, but often on a more outsourced services model, which can feel less embedded in your firm’s day-to-day operations.